We’ve all come across the subject “death” on the Internet at least once, I suppose. After the passing of a relative, we search online for information on what exactly to do in such a situation. It’s also not unusual, that in case of death of an acquaintance or a distant relative, we exchange condolences online. […]

Not too long ago, I was in charge of the User Experience Design for one of the most inefficient Re-launch-Projects imaginable. Since then I am dedicated to find an answer to this question: “What causes inefficiencies within User Experience Design processes and what can you actually do to prevent them?” Here, you will find my talk […]